Privacy Policy

Effective Date: 26/05/2025

At The Marketing Glass (“we”, “us”, or “our”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, use our services, or communicate with us. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are
The Marketing Glass is a UK-based marketing consultancy offering services including Meta Ads Management, social media marketing, marketing audits, and related support. For the purposes of data protection law, we are the data controller of your personal information.

Contact details: Email: hello@themarketingglass.co.uk Website: www.themarketingglass.co.uk

2. The Data We Collect
We may collect and process the following types of personal data:

  • Identity & Contact Data: name, email address, business name, social media handles, phone number (where provided)

  • Technical Data: IP address, browser type and version, time zone setting, device type, operating system, platform

  • Usage Data: how you use our website and services

  • Marketing Data: your preferences in receiving marketing from us

  • Transaction Data: details of purchases made through our site (e.g. Power Hour bookings via Stripe)

We do not knowingly collect data from individuals under the age of 18.

3. How We Collect Your Data
Your data may be collected through:

  • Direct interactions (e.g. contact form, application form, email correspondence)

  • Newsletter sign-up forms

  • Automated technologies (e.g. cookies, Google Analytics, Facebook Pixel)

  • Third-party payment processors (e.g. Stripe)

4. How We Use Your Data
We use your data to:

  • Respond to your enquiries or applications

  • Provide our services and manage transactions

  • Send email updates (only with your consent)

  • Analyse website usage and improve our services

  • Run advertising campaigns using tools like Facebook Pixel

Our lawful bases for processing your data include:

  • Performance of a contract

  • Legitimate interests (e.g. improving services, marketing to existing clients)

  • Consent (for newsletters and marketing emails)

  • Compliance with legal obligations

5. Marketing and Communications
You’ll only receive marketing emails if you’ve opted in.

You can unsubscribe at any time by clicking the link in the footer of our emails or by contacting us directly. We won’t share your data with third parties for their marketing purposes.

6. Sharing Your Data
We may share your data with:

  • Trusted service providers (e.g. Stripe, Squarespace)

  • IT and technical service providers (e.g. analytics tools like Google)

  • Professional advisers (e.g. accountants, legal consultants)

All third parties must comply with UK data protection laws and are only permitted to use your data as instructed by us.

7. Data Security
We take data security seriously and use appropriate measures to prevent your personal data from being lost, used or accessed in an unauthorised way. Access is limited to those with a business need.

8. Data Retention
We only keep your data for as long as needed for the purposes outlined in this policy, or to meet legal, regulatory or tax requirements. Typically, we keep client transaction data for up to six years.

9. Your Rights Under UK GDPR, you have the right to:

  • Request access to your data

  • Ask for corrections or updates

  • Request erasure (where applicable)

  • Object to processing or request restrictions

  • Withdraw consent at any time (where consent is the lawful basis)

To exercise any of these rights, email hello@themarketingglass.co.uk. We aim to respond within one month.

10. Cookies
We use cookies and similar technologies to enhance your browsing experience and analyse traffic. You can adjust your cookie settings through your browser preferences. For more details, see our Cookie Policy

11. Third-Party Links
Our website may include links to other sites. We’re not responsible for their content or privacy policies. We recommend reading their privacy policies if you follow any external links.

12. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with the revised date. Please review regularly to stay informed.

Questions? If you have any questions about this privacy policy or how we handle your data, please get in touch at hello@themarketingglass.co.uk